Terms & Conditions

Effective Date: 25 Nov 2025

Welcome to MacCim Atlas (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of our website maccim-atlas.com (the “Site”) and any services, products, or content provided through it.

By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.


1. Use of the Website

You may use our Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates any applicable law or regulation.

  • Attempt to gain unauthorized access to the Site, servers, or databases.

  • Interfere with or disrupt the functionality or security of the Site.

  • Use automated tools (scrapers, bots, crawlers) without our permission.


2. Products & Services

MacCim Atlas provides information and support for purchasing vanilla products and related services. All product descriptions, pricing, and availability may change at any time without notice.

We reserve the right to:

  • Modify, discontinue, or limit any products or services.

  • Reject any order at our discretion.

  • Request verification of your information before accepting an order.


3. Pricing & Payments

All prices listed on the Site are subject to change. We are not responsible for pricing errors, technical glitches, or inaccuracies.

Payments are processed through third-party payment gateways. By completing a payment:

  • You agree to provide accurate billing information.

  • You authorize the payment processor to charge the specified amount.

  • You acknowledge that payment details are handled by the payment provider—not MacCim Atlas.


4. Shipping & Delivery

Shipping times may vary depending on location, logistics partners, and product availability. We are not responsible for:

  • Delays caused by customs, transport companies, or unforeseen circumstances

  • Lost or damaged items once handed to the carrier

Any customs duties, taxes, or import fees are the customer’s responsibility.


5. Refunds & Returns

Due to the nature of our products (perishable, export-grade agricultural goods), returns may not always be possible.

Refunds or replacements are handled case-by-case in situations such as:

  • Damaged goods

  • Incorrect shipment

  • Quality issues reported within a reasonable timeframe

We reserve the right to request photos, evidence, or additional details before providing a solution.


6. Intellectual Property

All content on the Site—including text, images, logos, graphics, product descriptions, layouts, and digital assets—is the property of MacCim Atlas or its licensors.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Sell

  • Create derivative works

…of any content from the Site without our written permission.


7. Third-Party Links

Our Site may contain links to external websites. We do not control or endorse third-party sites and are not responsible for:

  • Their content

  • Their privacy practices

  • Any loss or damage caused by their use

You access third-party links at your own risk.


8. Limitation of Liability

To the fullest extent permitted by law, MacCim Atlas is not liable for any:

  • Direct, indirect, incidental, or consequential damages

  • Loss of data, revenue, profits, or business

  • Issues arising from use of or inability to use the Site

  • Errors, interruptions, or technical issues

Use the Site at your own discretion and risk.


9. Disclaimer

All information on the Site is provided “as is” and “as available.”
We make no warranties—express or implied—regarding:

  • Accuracy or reliability of the content

  • Availability or performance of the Site

  • Suitability of products for any specific purpose


10. User Submissions

If you submit any information (inquiries, messages, reviews, or forms), you grant us a non-exclusive license to:

  • Use

  • Store

  • Process

  • Respond to

…that information for business purposes.

You agree that your submissions will not:

  • Violate any laws

  • Infringe on third-party rights

  • Contain harmful software or malicious content


11. Indemnification

You agree to indemnify and hold MacCim Atlas harmless from any claims, damages, liabilities, or losses arising from:

  • Your use of the Site

  • Violation of these Terms

  • Violation of any laws or third-party rights


12. Termination

We may suspend or block your access to the Site at any time, without notice, if:

  • You violate these Terms

  • We detect suspicious, fraudulent, or harmful activity

  • We decide to discontinue the Site or its features


13. Changes to These Terms

We may update these Terms at any time. The updated version will be posted on this page with a new “Effective Date.”

Continued use of the Site after changes means you accept the revised Terms.


14. Governing Law

These Terms are governed by the laws of [Insert Country/Region], without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of [Insert Jurisdiction].


15. Contact Us

If you have any questions about these Terms, please contact:

MacCim Atlas
Email:
Address: 

Maccim Atlas - Premium Vanilla Bean Exporter

Sourcing direct from Papua New Guinea and Sri Lanka, Maccim Atlas supplies Bourbon, Tahitian, and Ceylon vanilla to leading food manufacturers, flavor houses, dairy processors, bakeries, beverage companies, ice cream producers, and cosmetic brands across the US, UK, Europe, and the Middle East.
© 2026 Maccim Atlas All rights reserved.